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About

Lonsdale Energy, a municipally-owned utility, has provided heating and cooling services in the City of North Vancouver since 2003. Operating the community energy system (district energy), we serve thousands of customers daily in the Lower Lonsdale, Central Lonsdale, Marine-Hamilton, and Moodyville neighbourhoods.

Currently, about one in four City of North Vancouver residents are Lonsdale Energy customers.

Our Mission

We deliver reliable, affordable energy to the City of North Vancouver while improving efficiency and reducing emissions.

Our Vision

A connected, resilient city that’s powered by low-carbon energy.

Our Values

  • Safety: We protect the well-being of our team, customers, and community.
  • Efficiency: We make every unit of energy, time and resource count.
  • Reliability: We deliver dependable energy and follow through on our commitments.
  • Customer Commitment: We anticipate needs, resolve quickly, and provide reliable support.
  • Innovation: We find better ways to work, and improve how energy is produced, shared, and used.
  • Environmental Stewardship: We reduce emissions and protect natural resources for future generations.

Leadership team 

Awards

Lonsdale Energy has received multiple awards for our innovative approach and our role in key City projects:

The community energy system

Community energy (also known as district energy) is a centralized system that produces and distributes thermal energy (heat or cooling) to multiple buildings in a specific area, such as the City of North Vancouver. Rather than each building having its own heating or cooling system, community energy shares thermal energy from centralized energy centres to meet the needs of all connected buildings.

Lonsdale Energy is the largest municipally owned community energy system in Western Canada.

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Is your building connected to Lonsdale Energy?

Find out if you’re a part of our community energy system:
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