Lonsdale Energy proudly serves residents, businesses and public facilities in the City of North Vancouver. Please review this section to learn more about your service with us. 

Are you experiencing issues with your heating or hot water?

Here are the steps to follow:

1. Contact your building owner representative and notify them of the problem, either directly or through their emergency call service.
2. If the building owner representative believes the issue to be caused by Lonsdale Energy, they can contact us 24/7 at 604-982-3982.
3. If the building owner’s representative or their emergency call service is unavailable, please contact us 24/7 at 604-982-3982.

Do you have a question about your invoice?

If you're a building owner or a property manager and have questions about your most recent invoice, please email accounting@lonsdaleenergy.ca. Visit the following page to see our current energy rates.

Do you have another question?

Check out our FAQ page to see if your question is listed there.